Data Doctors named 2010 'Business of the Year'Some computer types might have the stereotype of sitting in their rooms and never seeing the light of day, but nothing could be further from the truth for the guys over at Data Doctors Computer Services. Data Doctors owner Paul Schmitz and his band of computer problem-solvers can oftentimes be found out in the community volunteering and doing what they do best — fixing computers.
By: Amber Kispert-Smith, Woodbury Bulletin
Some computer types might have the stereotype of sitting in their rooms and never seeing the light of day, but nothing could be further from the truth for the guys over at Data Doctors Computer Services.
Data Doctors owner Paul Schmitz and his band of computer problem-solvers can oftentimes be found out in the community volunteering and doing what they do best — fixing computers.
“If there’s a computer problem that’s what we do — we’re problem solvers,” Schmitz said. “But, since we’re a retail store, you get to know the people in the community since they come to you and you go to them.
“I love that I get to meet a lot of people — I’m a people person.”
The Woodbury Chamber of Commerce has named Data Doctors Computer Services its “2010 Business of the Year.” The award will be presented Jan. 21 at the annual Woodbury Chamber of Commerce gala.
“You’re just stunned when you receive an award like that,” Schmitz said. “Every day you keep plugging away to get recognized. It’s nice to put on your letterhead.”
Having computers in their blood
Schmitz said he was drawn to a career in computers after having bought his first computer.
“I grew up gaming,” he said. “Computers just seem to be in your blood.”
Data Doctors opened its doors in Woodbury in September of 2005 and recently moved to a new location in the Shoppes of Woodbury Village development.
Some of the most common computer questions Data Doctors receives include data recovery, backup problems, server issues and operating systems failure.
The only time Data Doctors is unable to fix the problem, Schmitz said, is when customers insist on trying to save a burnout computer.
“The only time we get stuck is when the customer keeps wanting to pump life into a dead hamster,” he said. “There’s a time to just go back to the pet store and get a new hamster.”
Schmitz said the most bizarre question they received was when a woman asked him if the business was responsible for getting dates for doctors.
Schmitz said one of the characteristics that sets Data Doctors apart from other computer service businesses is the amount of personal service they are able to provide since they are not one of the big box stores.
“It’s almost like bowling with bumpers to give good customer service,” he said. “When you have a customer or a phone call, that’s all you’re focused on.”
A community business
Data Doctors is heavily involved in the community in a variety of ways.
The business is a member of the Woodbury and Cottage Grove chambers of commerce, is ambassador for the Woodbury Chamber Commerce and Schmitz is on the board for the Woodbury Chamber of Commerce’s Expo. He also helped organize the first Expo last year.
Additionally, Data Doctors is responsible for managing the Woodbury Days Council server and providing wireless Internet for both Woodbury Days and the Expo.
“You have to be involved,” Schmitz said. “But, when you love your work, it’s easy to dish it out.”
Schmitz said he and his Data Doctors staff are honored to be a part of the Woodbury business community.
“There’s so many great people out there that you meet and talk to,” he said.
The Woodbury Chamber of Commerce’s “Lets Paint the Town” Annual Gala will be 6 p.m. to 10 p.m. Jan. 21 at the Prom Center in Oakdale. For more information or to purchase tickets visit www.woodbrychamber.org